Any company moving to the cloud must first thoroughly consider the pros and downsides of both public and private clouds before deciding how to proceed. Let’s compare both and help you decide which one best suits your business needs.
For years, businesses were hindered as they could not meet the required technologies like voicemail, IVR, and other advanced features. But with Cloud Telephony entering the industry bringing with itself the resourcefulness of services, businesses can get an edge to build a better customer satisfaction base and faster response rate.